Wednesday, September 12, 2012

UPDATE: Internet and Telephone Outage in Minneapolis and Bennington

UPDATE: Thursday, September 12 - 8:30 a.m.
Eagle Communications technicians worked throughout the overnight hours to repair the fiber optic line and restore services to our customers in Bennington and Minneapolis.

Thank you for your patience during this service outage.
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Eagle Communications is currently experiencing an outage of Internet and Telephone services affecting our customers in Bennington and Minneapolis. A vehicle accident this afternoon hit one of Eagle's fiber optic equipment locations and damaged the fiber-optic cable. Our technicians are currently working to fix the Internet and Telephone outage and will have services restored as soon as possible. We are estimating the repair will be after Midnight tonight.


For the latest on this outage, please go to our blog at www.ourcommunityconnected.blogspot.com.

Monday, June 18, 2012

Outage in Oberlin, Kansas

Eagle Communications is currently experiencing an outage of services in Oberlin, Kansas.  Our technicians are currently working to determine the cause of the outage.  Eagle apologizes for any inconvenience and thanks you for your patience.

Thursday, June 7, 2012

Outage Over

As of 11:30 a.m. all of the affected channels from this morning's outage are back online.

Thank you for your patience today.

Abilene Broadcast Channel Outage - June 7, 2012

Due to circumstances beyond Eagle's control, we are experiencing an outage of the following networks in the Abilene area:
KSNW (NBC)
KSAS (FOX)
KSCW (CW)
KMTW (MY TV)
KTWU (PBS)
KAKE (ABC)
KWCH (CBS)
WIBW (CBS)

Both the standard definition channels and the high definition channels are affected by this outage. Our engineers are working with our distribution partners to resolve this problem. We are estimating these channels will be back online sometime this afternoon.

We apologize for any inconvenience this outage has caused.

Tuesday, May 1, 2012

Wray, Colorado Outage Over

Eagle Internet services in Wray, Colorado are operational as of 5:25 p.m. MDT on Tuesday, May 1, 2012. Eagle Communications technicians were able to replace equipment today damaged by a Sunday-night thunderstorm.

Thank you for patience during this outage.

Monday, April 30, 2012

OUTAGE UPDATE - St. Francis, Bird City & McDonald online

As of 5:25 p.m. CDT, Eagle Communications technicians have restored Internet and Telephone services in St. Francis, Bird City and McDonald, Kansas.

Internet services in Wray, Colorado are scheduled to be repaired on Tuesday, May 1. Technicians are waiting on replacement equipment to make these repairs.


OUTAGE ALERT - Internet & Phone Service Outage in Northwest Kansas/Eastern Colorado


Eagle Communications is currently experiencing an outage of Internet and Telephone services in St. Francis, Bird City and McDonald, Kansas along with Internet services in Wray, Colorado due to weather-related equipment damages at our headend facilities which provide services in these communities.

Our technicians are currently working to fix the Internet & Telephone outage and estimate services will be restored in St. Francis, Bird City and McDonald by the end of today, Monday, April 30.

Internet services in Wray, Colorado should be restored sometime late Tuesday afternoon or Wednesday.

For the latest on this outage, please go to our blog at www.ourcommunityconnected.blogspot.com.